SHIPPING

Your items are packaged carefully in my home studio and shipped promptly, usually within 3-5 working days of received payment.
 

Original paintings will arrive ready to display, with a hanging wire attached to the back.
Sides of the canvas are painted so no framing is needed.

Prints will arrive in a cello sleeve inside a strong cardboard mailer to protect from damage during transit. Please note that you are purchasing the print only, frame is not included.

Cards come with a white envelope in a cello bag and will be sent to you inside a strong cardboard mailer to protect from damage during transit.

Shipping is via Canada Post.
Shipping charges vary depending on location and on individual shipping preferences.

 

Orders delivered inside of Canada typically arrive within 7 -10 business days.
Orders delivered to USA typically arrive within 7 -10 business days.
International orders typically arrive in 14 or more business days. However, due to customs processing, which is fully beyond my control, it may take up to 30 days for your order to arrive.

Please note that although international orders have tracking, once the package goes through customs, it is no longer possible for me to gather detailed information on the whereabouts of the package.  You will be notified by your local postal service if your order is being held awaiting payment of customs fees. For international orders, the customer is fully responsible for all customs/duties fees that may apply. Please contact your local postal service for customs fees/duties information in your area.


Insurance is optional. If you would like to insure your packages please email me at info@clarissabanos.com

RETURNS

Refunds and exchanges are not accepted for the purchase of original paintings.
 

Refunds are not accepted for the purchase of art prints or art cards.
If you would like to exchange your art print or art card, please return it in its original state and packaging with no damage. Shipping exchanges is the responsibility of the purchaser and exchange will not be given until item is received and found to be in original state and packaging with no damage. Exchanges are granted no more than 60 days from purchase date.

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